Non-Verbal Communication

Effective communicators know the importance of utilizing non-verbal communication when delivering a message. Non-verbal communication includes eye contact, posture, gestures, voice and tone quality and helps ensure that your audience receives your message effectively. The tricky thing about body language is that you are usually unaware of the messages you're conveying nonverbally. When people see themselves speaking publicly on videotape, they're often surprised to see that their body language conveyed an entirely different message from the one they had intended. As an example, some people actually shake their heads to seem to indicate a "no" when they are actually saying "yes."

Effective body language supports the message and projects a strong image from the speaker. Audiences respond best to speakers whose bodies are alive and energetic, and they also appreciate movement when it is meaningful and supportive of the message. The most effective movements are ones that reflect the speaker's personal investment in the message, which takes skill and practice. With so much depending on communication and communication depending on body language, it's worth getting it right. Work on your body language-gesture, stance, and facial expression-to make the most of every speaking opportunity.


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