CREATOR ACADEMY BERHAD

Communication Skills Good communication skills & a warm personality is always a bonus. It is not  only advisable to be polite, but you also need to be articulate. What and how you talk should be easily understood by the listener. The biggest mistake that you can make is to speak in a local language. You may feel compelled to speak in your mother tongue with your colleagues. But avoid the temptation at all costs. Using a different language in front of the visitor may make him feel unwelcome. The visitor might think that the staff is talking something about him in local language even if you may not be doing that. Use the language that the visitor can comprehend. In  CREATOR ACADEMY’s LSC   you will come to know the proper way of talking to visitors and also the “DO’s and DON’T’s” while talking to someone for the first time.

An open door & a welcoming smile can lead to an exceptional experience. These are amongst the basics but are extremely important etiquette in any industry. How a person looks, dresses & presents himself speaks volumes about his approach towards people. It is important to understand, that no matter what your job role is, you are the face of your organisation. The act of grooming is to make yourself and the organisation presentable and impressive. Not only for visitors or customers, the behaviour of staff towards colleagues should also be presentable. No matter your position, the way you talk to your colleagues matters a lot and impacts their work efficiency. There are different ways of managing behaviour, dressing and other etiquette so as to make yourself presentable to your colleagues and external customers. Learn all these with Creator Academy’s LIFESTYLE COURSE which has influenced changes in many people’s lives in a positive way.   Etiquette includes everything

·          A customer is a person or organization that buys goods or services from a store or business. ·     A  customer  is an individual or business that purchases the goods or services produced by a business. Attracting  customers  is the primary goal of most public-facing businesses, because it is the  customer who creates demand for goods and services.  CUSTOMER MANAGEMENT Managing customers is a very wide subject and it cannot be explained in a sentence or two. In reality, no one can give some specific or simplistic ways to manage customers. Each and every business or service provider has to think of effective and innovative ways to attract customers and manage their needs. In today’s complex business world, a company must ensure it has the right system in place for managing customers. The implementation of a robust IT system for collecting and collating customer data is necessary for most large companies these days. Even the smallest organization

Talent Development  is a set of integrated organizational HR processes designed to attract, develop, motivate, and retain productive, engaged employees. The goal of talent development is to create a high-performance, sustainable organization that meets its strategic and operational goals and objectives. Talent management is a business strategy that organizations hope will enable them to retain their top talented employees.  It really makes a difference for good prospective employees to join your company when you mention that you believe in talent management. Talent management gives managers a significant role and responsibility in the recruitment process and in the ongoing development of and retention of superior employees. In some organizations, only top potential employees are included in the talent management system. But this should not be the case. Talent management consists of Recruitment planning and meeting, job description and development, on the job training, goal s

WHAT IS TEAMWORK? TEAMWORK is the process of working collaboratively with a group of people in order to achieve a goal. Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance. Teamwork means that people will try to cooperate, using their individual skills and providing constructive feedback, despite any personal conflict between individuals. A single person sometimes is not capable of making critical decisions alone and taking on big projects without the help of a team. There are many situations when a single person can see only one side of the task or problem. A team is required to see all the aspects of that task, whether good or bad and can make decisions based on everyone’s opinion. An individual needs the support and guidance of others to come out with an effective solution. When individuals come together on a common platform with a common objective of accomplishing a tas

EFFECTIVE HABITS FOR EXCELLENCE The most successful people in this world maintain and master good habits . They realize what they do on a daily basis and where they direct their energy deeply matters when it comes to reaching their goals. The habits you have picked up over the past couple of years is a reflection of where you are right this moment. The sad news is that most people don’t have very good habits.  The great news is if you are unhappy where you are at in your life you can gradually change the trajectory by altering what you do daily. To achieve high levels of success, you must start to develop the habits of the highly successful. CREATOR ACADEMY  will shed light on many important things which will lead you to success and achieve your goals within a specified time. You need to focus on what you do and how you utilize your time to manage every small or big task efficiently. KEY PRINCIPLES TO ACHIEVE SUCCESS Focus your energy Learning how to direct your ene

Relationship Management You can’t make deep connections with others if you’re distracted. Many of us have families, other obligations, and a crazy to-do list, but building and maintaining healthy and productive relationships is essential to one’s ability to gain higher emotional intelligence. Creator Academy  will help you cultivate the ability to communicate effectively and properly manage relationships in order to move a team of people in a desired direction.

Effective Communication : Studies show that effective communication is 7% the words we say and 93% tone and body language. Misunderstandings and lack of communication are usually the basis of problems between most people. Failing to communicate effectively in a workplace leads to frustration, bitterness, and confusion among employees. Effective communication can eliminate obstacles and encourage stronger workplace relationships.  Creator Academy’s  Leadership Course (LDC) shows that when employees know their role within a company and understand how they benefit the overall direction and vision, there is a sense of value and accomplishment. Good communication results in alignment and a shared sense of purpose .

Empathy is the ability to put yourself in someone else's shoes and understand how they may feel or react to a certain situation. People working below a manager are not always at fault. A manager can be a leader by understanding them. To become a leader, Creator academy gives you knowledge about how one can have empathy and the capacity to feel compassion.  Compassion is the emotion that we feel in response to suffering that motivates a desire to help. The more we can relate to others, the better we will become at understanding what motivates or upsets them.

Self regulation is also known as discipline. This involves controlling or redirecting our disruptive emotions and adapting to change circumstances in order to keep the team moving in a positive direction. Leaders can't afford to lose their cool. Being calm is contagious, as is panic. When you take on a leadership role you can no longer afford to panic when things get stressful. With Creator Academy , you will learn tactics to stay calm and positive in different situations also think and communicate more clearly with your team.