COMMUNICATION SKILLS-WORK PLACE ETIQUETTES

Communication Skills
Good communication skills & a warm personality is always a bonus. It is not only advisable to be polite, but you also need to be articulate. What and how you talk should be easily understood by the listener. The biggest mistake that you can make is to speak in a local language. You may feel compelled to speak in your mother tongue with your colleagues. But avoid the temptation at all costs. Using a different language in front of the visitor may make him feel unwelcome. The visitor might think that the staff is talking something about him in local language even if you may not be doing that. Use the language that the visitor can comprehend.
In CREATOR ACADEMY’s LSC you will come to know the proper way of talking to visitors and also the “DO’s and DON’T’s” while talking to someone for the first time.

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