Non-Verbal Communication
Effective communicators
know the importance of utilizing non-verbal communication when delivering a
message. Non-verbal communication includes eye contact, posture, gestures,
voice and tone quality and helps ensure that your audience receives your
message effectively. The tricky thing about body language is that you are
usually unaware of the messages you're conveying nonverbally. When people see
themselves speaking publicly on videotape, they're often surprised to see that
their body language conveyed an entirely different message from the one they
had intended. As an example, some people actually shake their heads to seem to
indicate a "no" when they are actually saying "yes."
Effective body language
supports the message and projects a strong image from the speaker. Audiences
respond best to speakers whose bodies are alive and energetic, and they also appreciate
movement when it is meaningful and supportive of the message. The most
effective movements are ones that reflect the speaker's personal investment in
the message, which takes skill and practice. With so much depending on
communication and communication depending on body language, it's worth getting
it right. Work on your body language-gesture, stance, and facial expression-to
make the most of every speaking opportunity.
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